RFEA receives ISO9001 certification

Graham, Stephen & Chloe with the ISO9001 certificate

RFEA, the Forces Employment Charity, is proud to announce that it is now certified as an ISO 9001:2015 compliant organisation. The certification was accredited by the British Assessment Bureau on 25th April 2018.

To become certified as ISO 9001:2015 compliant, RFEA underwent a rigorous and exacting evaluation process designed to meet compliance within the ‘International Standard’. This work involved the creation of a defined Business Management System (BMS), a management system documentation review, a pre-audit, clearance of non-conformances and a final certification audit.

The ISO 9001:2015 certification of compliance recognises that the policies, practices and procedures of this charity are built on internationally recognised best practice to ensure a consistent quality of delivery to our clients. In order to maintain certification, RFEA will perform a series of scheduled audits to ensure compliance is continually maintained by identifying and rectifying non-conformances, evaluating risks and regularly assessing initiatives for continued improvement.

It is understood that RFEA is the first UK Military Charity to achieve this internationally recognised certification.

Stephen Gledhill, RFEA’s chief executive, said: “Our client base, partners, funders and key stakeholders can be confident that RFEA, by demonstrating this commitment, will continue to provide the very highest quality of delivery from our internal processes right through to the fulfilment of its delivery to a deserving client cohort.”